Privacy policy
At SPLAT!, your privacy matters to us. This policy explains how we collect, use and protect your personal data in line with GDPR requirements.
Information We Collect
When you make a booking, we collect information such as your name, contact details, booking date and time, and payment details, which are handled securely by our payment provider.
If you contact us by email, phone, SMS/WhatsApp, or social media, we also keep the information you share with us so we can respond to your requests.
In addition, our website may collect basic browsing data such as cookies, IP addresses and device information to help us improve your online experience.
How We Use Your Data
We use your data to:
Process and confirm bookings
Communicate with you about your session
Improve our services
Send updates or special offers (only if you have chosen to receive them)
Your information is never sold or rented. We only share it with trusted third parties when necessary, such as payment processors, website hosting services, or legal authorities if required by law.
Data Retention
We keep your personal data only as long as necessary to fulfil bookings, meet legal obligations, or until you request that we delete it.
Under GDPR, you have the right to:
Access the personal data we hold about you
Request corrections or deletion
Withdraw consent to marketing at any time
To exercise any of these rights, email us at splatmalta@gmail.com.
Cookies
Our website uses cookies to improve your browsing experience, measure site performance and understand how visitors use our site.
These may include:
Essential cookies – required for the site to work properly
Analytics cookies – such as Google Analytics, which help us improve our services
You can manage or disable cookies in your browser settings at any time if you prefer.
Updates
We may update this policy from time to time. The most recent version will always be available on our website.
